JL Group in Timor-Leste, consisting of quality four-star Beach Front Resort, four-star Residential Resort, Real Estate compound with Food & Beverage outlets, Logistic, Export / Import, Central Business District, Retail and Wholesale located at Dili, Timor-Leste
WE INVITE YOU TO JOIN OUR JL WORLD OF OPPORTUNITIES:
Director of Food & Beverage JOB SUMMARY Determine operational policies and standards on all Food & Beverage matters at hotel level. Establish standards of Food & Beverage sales, trends and inventories. Recommend changes or innovations in policies, procedures and equipment. Confer with the Management on reports, forecast budgets, policies and future planning. Review price, sources of supply, Food & Beverage sales, trends and inventories. Ensure top quality food and service to have complete guest satisfaction. Inform the Management on sales, submit monthly financial statements and comments on the operation. Ensure that goals are achieved as outlined in the profit budget. Ensure that maximum departmental profit is achieved. Ensure that the department operates within the budget. Oversee all supplies and services engaged by the department. Ensure that training programs are available. Ensure that the staff is highly disciplined, motivated, friendly and well mannered. Aware of what the competition is doing the make sure price comparisons are up to date at all times. Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities. Establish and maintain effective employee relations at all times. Maintain professional business confidentiality. Participate in or execute any other tasks that may be assigned by the Management within the scope of the company's business. Ensure that Food & Beverage mission is established and instilled in all team members. Carry out any other reasonable duties and responsibilities as assigned. CANDIDATE PROFILE 5 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards. Good command in English, both verbal and written to meet business needs. Relevant knowledge of food and beverage. Thorough knowledge of services, cost control in F&B, labor controls, beverage menu writing, maintenance, computer and accountings. Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. Excellent communication skill and management skill Knowledgeable of Food & Beverage and Banqueting operations and skills Strong leadership, people management and training skills Guest oriented and able to confidently build and exceed service standards. Strong interpersonal skills and attention to details. Strong in Food & Beverage promotion and marketing Ability to analyze market trends and competition to identify opportunities and make strategic recommendation. Proficiency in Food & Beverage sales and marketing Ability to develop and execute a comprehensive sales plan to achieve revenue targets. Ability to build and maintain strong relationships with new and existing clients to drive repeat business. Willing to become a key player in a dynamic team.