Food & Beverages Captain

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Job Descriptions:Motivate and guide all service associates to maintain excellent customer service skills.
Train new staff and provide ongoing training and development opportunities for all team members.
Welcome all guests to the outlet, take accurate orders, and offer recommendations and suggestions.
Seek guest feedback regularly and share the feedback with the F&B Supervisor and the culinary team.
Well-versed in Food & Beverage service sequence.
Work closely with the kitchen team to ensure the highest food quality is produced for guests.
Carry out cashiering duties including payment collection and postings for the outlet.
Ensure sufficient cash float with various denominations is maintained.
Ensure all setup in the outlet is ready prior to the commencement of the meal period.
Provide special and personalized setup for special occasions, e.g., honeymoon, anniversary, etc.
Requirements:Minimum 1-2 years working experience as F&B captain in a hospitality environment.
Strong leadership skills and the ability to motivate and develop a team.
Excellent interpersonal and communication skills.
Committed to delivering high levels of customer service.
Ability to work under pressure.
Ability to handle customer complaints and resolve issues in a professional manner.
Open for Malaysians only.
Company Overview:A well-established island resort offering luxurious rooms and facilities to tourists from all over the world.
The resort has gained various recognitions and is gearing to achieve more in the years to come.
Perks and Benefits:Staff hostel, meals, boat ticket, training, group.#J-18808-Ljbffr