Front Desk

Job Summary:
As the first point of contact for visitors, clients, and customers to an organization the Front Desk Receptionist is responsible for providing a positive and welcoming atmosphere while handling various administrative tasks.

Job Description:
Greet visitors in a friendly and professional manner.
Provide directions and assistance as needed.
Answer incoming calls promptly and courteously.
Direct calls to appropriate individuals or departments.
Take accurate messages and ensure they are delivered timely.
Maintain a tidy and organized reception area.
Provide excellent customer service by addressing inquiries and resolving issues promptly.
Assist with scheduling appointments or reservations.
Handle cash and credit card transactions.

Job Requirements:
Possess at least an SPM or Diploma
Minimum 1 year of relevant working experience is preferred.
Excellent customer service skills.
Professional appearance and demeanour.
Able to converse in English, Mandarin & Bahasa Malaysia.