Front Office Assistant

Are you a people person with a passion for excellent service?
Join our team as a Front Office Assistant, where you'll be the face of our hotel, warmly welcoming guests and ensuring their stay starts and ends with ease.
What you'll be doing
Greeting and welcoming guests in a friendly and professional manner
Handling guest check-ins and check-outs efficiently
Responding to guest enquiries and requests promptly
Maintaining accurate guest records and data
Assisting with concierge services and coordinating guest activities
Providing general administrative support to the Front Office team
Ensuring the front desk and lobby areas are well-presented at all times
What we're looking for
Previous experience in a customer service or hotel front office role
Excellent communication and interpersonal skills
Strong attention to detail and organisational abilities
A friendly, professional and helpful attitude towards guests
The ability to work well in a team and adapt to a fast-paced environment
Able to work on rotation of shifts, weekends and public holidays
Fresh graduates are welcome to apply#J-18808-Ljbffr