About the role
Join the dynamic team at KOSMA TOURISM SDN. BHD. as a Front Office professional in Kuantan, Pahang. This full-time position is integral to delivering exceptional customer service and ensuring the smooth daily operations of our hospitality establishment.
What you'll be doing Greet and welcome guests with a friendly and professional demeanourManage guest check-in and check-out procedures efficientlyHandle guest inquiries, requests and complaints promptly and courteouslyMaintain accurate guest records and manage room allocationsAssist with general administrative tasks and support other departments as neededContribute to creating a positive and memorable guest experienceWhat we're looking for Previous experience in a front office or guest services role within the hospitality industryStrong communication and interpersonal skills to engage with guests from diverse backgroundsExcellent problem-solving and customer service orientationProficient in English and the local language(s)Ability to work in a fast-paced environment and as part of a teamFlexibility to work shifts, including weekends and public holidaysWhat we offer
At KOSMA TOURISM SDN. BHD., we are committed to providing our employees with a rewarding and fulfilling work experience. You can look forward to competitive remuneration, opportunities for career development, and a dynamic work culture that values teamwork and work-life balance.
About us
KOSMA TOURISM SDN. BHD. is a leading hospitality company in the region, renowned for our exceptional service and diverse range of properties. Our mission is to create unforgettable experiences for our guests, underpinned by our core values of excellence, innovation, and sustainability.
Apply now and join our exceptional team!