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Responsibilities:Provide customers' support and address client inquiries about reported issues.
Conduct product testing and propose enhancement strategies.
Oversee project implementation and deliver training sessions.
Develop and maintain project management documentation.
Ensure timely and professional communication with customers, managing and escalating issues as needed.
Requirements:Preferably 2 years of experience in consulting or testing (experience in this field is an advantage).
Bachelor's Degree in Quantity Surveying.
Previous experience in software implementation, particularly in business applications in Construction is a plus.
Capable of engaging with clients at various organizational levels.
Maintain a positive and constructive approach towards work, colleagues, and clients.
Proficient in MS Office suite.
Willing to travel, self-driven and capable of working with minimal supervision.
Fresh graduates are encouraged to apply.
Application Questions:Which of the following statements best describes your right to work in Malaysia?
How many years' experience do you have as a Functional Consultant?
Which of the following types of qualifications do you have?
How many years' experience do you have in a consulting role?
How many years of project management experience do you have?
Do you have customer service experience?
Are you willing to travel for this role when required?
Company Overview:
IFCA MSC Berhad was founded in 1987 and has been listed on the Malaysian Exchange of Securities Dealing and Automated Quotation Berhad (MESDAQ) on Bursa Malaysia since 2003.
IFCA has been the solution of choice for large successful developers and growing businesses in the property sector over the last 30 years.
We understand the industry and continue to grow exponentially.
We are seeking dynamic individuals who are creative, positive-minded, and innovative to be part of the IFCA family.#J-18808-Ljbffr