#BeMore
Do you aspire to a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!Top reasons to work with TDCXAttractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
Premium workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awardsWhat is your mission?
• We are the Largest and Leading Business Process Outsourcing (BPO) in Asia!
At TDCX Malaysia, beyond professional growth, you may look forward to personal growth and build friendships across 57 different nationalities at our TDCX Malaysia's office.
• Our client is one of the world's largest Mobile Game Production Companies.
Their dream is to create games that as many people as possible play for years and that are remembered forever.
It's your chance to make dreams come true and make yours come true – making game Players Support as a career!
• If you love to think, talk, play, and make games, this is the role for you and join us as a Pioneer!
You will be equipped with the training you need to be successful in your role and grow with us as a future leader.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.In This Role,
In your first 3 months:
• Our Client believes that games have the power to bring people around the world together and closer to each other.
We also believe in bringing our diverse talent pools together – right from the start!
You will be introduced to TDCX Malaysia, Values and Culture, through our structured Induction Program.
• We would like to create a work experience built on trusting you to do what makes sense and what is right for you.
You will receive world-class and structured training to equip you with the right knowledge and skills for the role.In 6 months:
• Just like any gameplay, your leader will set clear goals for you to unlock.
But you will not be alone in this journey!
You will assemble with your team buddies to make sure millions of players around the world have the best player's experience and community experience possible.Who are we looking for in Game Ambassador?
• A swag for pop culture and a good articulation inGlobal English Language & Indonesian languagewould be helpful for you to interact with millions of players around the world.
• Candidate must possess at least a Diploma, bachelor's degree, or master's degree in any field.
• Preferably 1 - 2 years of experience in the Customer Support role.
• Strong time management skills.
• Motivated to exceed expectations.
• Strong communicator with an emphasis on effective listening and empathizing with customers.
• Strong critical thinking and decision-making skills to identify the needs and wants of our players.
• A focus and passion for resolving issues for gamers.Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.
Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry.
Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.#J-18808-Ljbffr