Job Description
The Position
The GDO Source to Settle (STS) Specialist will work with a team of professional StS colleagues in the GDO STS delivering and managing end to end StS processes. Additionally, the StS Specialist will work daily with our global BPO partner who executes StS Transactional services for Organon in the Region. The Specialist will be expected to support/backup as needed in a selection of the StS process areas (Invoice Processing, Employee Expense Management, Payments/Treasury).
The Specialist will contribute to ensuring all StS processes and transactions comply with accounting standards, policies, SOX and statutory requirements. The Specialist will also provide input to the global process owner group for operational opportunities for process and control design, as well as vendor experience. The StS team will be organized regionally, so the Specialist will be working within a regional scope. As well as having responsibility for successful delivery of StS operations for their region, the Specialist will help to oversee service delivery from our BPO partner and will work collaboratively with Organon vendors & markets to have a full understanding of the business model & dynamics.
Responsibilities:
Deliver services in accordance with agreed Service Level, Controls and Governance.
Adhere to policies and internal controls, comply with StS guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust.
Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
Support training, accuracy, and timely delivery of work outputs.
Participate with process owners and other GDO Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
Maintain professional and detailed process and related internal control documentation such as global SOPs, Regional Work Instructions etc in coordination with the StS Global Process Owner & ICC.
Provide consultative support to our outsource partners in Genpact Dalian and ensure timely resolution of issues.
Resolve escalated queries in accordance with agreed SLAs.
Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across COMET, Athena and associated STS systems.
Support Internal Stakeholders:
Participate in process change and improvements.
Deliver 'world-class service' experience for vendors, fellow employees, and stakeholders.
Collaborate cross functionally.
Perform a variety of responsibilities within the Source to Settle (StS) tower as requested.
Preferred Education, Experience, and Skills:
Bachelor's Degree in Business Administration, Accounting or Finance.
Minimum of 2-3 years of experience in a finance or accounting department of a multinational company preferred; Fresh graduates are encouraged to apply.
Experience in SAP S4 Hana, Coupa, WHT and VAT.
Fluent in English/ Mandarin a distinct advantage when supporting BPO and STS Stakeholder.
Experience with Internal or External Audit valued.
Demonstrated ability to maintain financial controls.
Experience with continuous process improvement projects.
Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
Good financial background with experience in accounting processes valued.
Proactive style in implementing new processes.
Preferred experience with SAP S/4 HANA, CONCUR and Case Ticket Management Software (ServiceNow).
Experience working in shared service environment.
Good communication skills for both written & verbal.
Work under pressure to meet deadlines.
Problem solving and critical thinking.
Teamwork orientation with Strong customer service and collaboration mind-set.
Process improvement and drive for results.
Proactive.
Deliver efficiencies, compliance, and control through standardization.
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