General Clerk / Customer Service

*****IMMEDIATE VACANCY NEEDED, THOSE WHO CAN JOIN AT ONCE WILL BE GIVEN PRIORITY*****
Issue Invoice and Delivery OrderPrepare and maintain documents, records, files and reports as requiredCoordinate with sales person and warehouse personnel on customer ordersTo liaise with customer on the order schedule and statusTo ensure that acknowledgement copy of delivery order are duly returned by the customersTo ensure that the documents sorting, daily filing of records and documents are completedAssist in daily administrative works, or any ad-hoc task as assignedFollow up for outstanding paymentMonitor delivery status.Deal with suppliers on quality issues, products replacement, sample request and pricing.To prepare quotation for customers.To attend to customer phone calls on inquiries/requests/complaints, coordinate and communicate with related departments' personnel and feedback to customers in timely manner.