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Primary Location:Tokyo (JPN), Tokyo, JapanAt Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Dowhas an exciting opportunity for aGlobal Account Manager (Customer Manager) , located inTokyo ,JP .
This role is responsible for leading the NORDEL (EPDM) global account team for JOEMs in the automotive industry and is required to maximize NORDEL sales, strategy building, and maintain customer intimacy together with Dow global stakeholders.
Target applications are not limited to automotive, and it's also required to find new blue oceans for NORDEL by closely working with R&D and Marketing teams by driving innovation projects.Job Description:Key Responsibilities:Account management on new/existing customers together with the global account team to hit sales plan.Distributor management to lead them to grow more following Dow's directions.Strategy building aimed at growing market share more than double for the next 5 years by increasing in Japan.Account plan execution following strategy with internal stakeholders (production team, marketing managers, and supply chain/logistics).Identify new business opportunities at new/existing customers or cross-selling areas to contribute to the selling up of our plant capacity.Lead innovation by utilizing the uniqueness of NORDEL with technical teams.Manage and address customer conflicts while working with internal functions.Value chain management from downstream end-users to upstream.Document key development progress and learning experiences.Relationship building with JOEMs.Job Qualifications:Strong initiative, ownership, accountability, passion, and proactive working attitude.Experience in the chemical or plastics/rubber industry is preferred.A minimum of 5 years of sales/commercial experience.Knowledge and experience in the automotive industry is preferred.Good interpersonal skills and a team player, yet able to work independently and take the lead to achieve sales goals.Ability to develop and execute strategies.Communication skills and the ability to build networks inside/outside the company.Fluent in the English language.Availability for frequent travel (mainly domestic and SEA where JOEMs have a strong footprint in auto production).Benefits – What Dow offers you:Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need when you need it.Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long-term financial goals.Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
Travel insurance is also available in certain countries/locations.Opportunities to learn and grow through training and mentoring, work experiences, community involvement, and team building.Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.Competitive yearly vacation allowance.Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).Paid time off to care for family members who are sick or injured.Paid time off to support volunteering and Employee Resource Group's (ERG) participation.Wellbeing Portal for all Dow employees, our one-stop shop to promote well-being, empowering employees to take ownership of their entire well-being journey.Employee discounts for online shopping, cinema tickets, gym memberships, and more.Join our team; we can make a difference together.About Dow:Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility, and consumer applications.
Our global breadth, asset integration and scale, focused innovation, leading business positions, and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future.
We operate manufacturing sites in 31 countries and employ approximately 35,900 people.
Dow delivered sales of approximately $45 billion in 2023.As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.
We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career.If this role isn't right for you, join our Talent Community
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