Global Business Process Analyst (Aggregated Ecommerce)

Details of the offer

You will be responsible for ongoing analysis and solutioning for both eCommerce and eProcurement platforms.  This includes working closely with KGS cross functional business partners, IT, regional contact centers, vendors, and customers developing solutions in support of ACT and ensure smooth execution in the business center. 
Project manage gCEG ACT initiatives/projects working in collaboration with business partners.This position will ensure execution and maintenance of a compliant ACT architecture for eCommerce and eProcurement.Drive effectiveness and efficiency in ACT processes and tools.Contribute to hands-on investigations of new solutions and involves project management, responsible for the gathering, planning, design and build, execution, monitoring, controlling and closure of a project.  This includes monitoring overall progress, milestones and the effective use of resources and budget, and to provide progress/ status reports.Execute and manage testing and defect management for ACT solutions and perform regression testing. Provide support to regional eCommerce resources to solve business problems and participate in the development of business system or process recommendations to meet ACT and KGS requirements.  This includes problem definition, evaluation of requirements, and implementation of systems/processes.Manage change within organization with effective communication across teams/functions. Keeps management informed of progress, key issues and changes which may impact the business.Flexibility to expand the job scope and participate in Tool/Process systems planning to define or upgrade business applications or solutions in other areas.Job Qualifications Bachelor's or master's Degree or University Degree or equivalentMinimum of 5 years relevant experience, with typically 9 to 15 years practical experience. Sales Quote to Cash experience required.  This includes Oracle and Salesforce business process and policy knowledge.Demonstrated leadership skillsExpertise in conflict resolutionAnalytical and strong organizational skills, with excellent verbal and written abilitySolid organizational skills including attention to detail and multi-tasking skills.Excellent communication and interpersonal skills, professional attitude, and demonstrated assertiveness and ability to work with a global/virtual team.Ability to collaborate with cross-functional teams to meet aggressive delivery schedulesAble to work well in a team and independently, willing to learn and work hard and lead where requiredAbility to multi-task and manage various project elements simultaneouslyAbility to work independently in a global environment including flexibility to adjust daily work schedule to accommodate early morning or evening meetings as required and work extra hours as required.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

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