Gsr Specialist - Kuala Lumpur - Prometric Ireland Limited

GSR Specialist - Kuala Lumpur - Prometric Ireland LimitedPrometric Ireland Limited Kuala Lumpur
5 days ago
DescriptionJob TitleTechnical Support Specialist in Kuala Lumpur, Malaysia
Job Summary (50 Words)We seek a skilled Technical Support Specialist to provide expert assistance via phone and email. The ideal candidate will troubleshoot computer issues, prepare test centers, and maintain client reports.
Key ResponsibilitiesTroubleshoot basic computer-related issues via phone and email.
Prepare test centers for conducting exams.
Create and document cases as needed.
Maintain client reports in Excel.
Perform hardware and software installations.
RequirementsDiploma or Bachelor's Degree in Computer Science/Information Technology.
Up to 2 years of experience in Technical Helpdesk or Customer Service.
Excellent communication skills in English and Mandarin.
Intermediate level troubleshooting and installation of Windows operating systems/software.
Salary: $25,000 - $35,000 per annum, depending on qualifications and experience.#J-18808-Ljbffr