Front Office & Guest Services (Hospitality & Tourism)
To keep abreast of all internal promotions and be aware of all facilities available for the guests. Informative on current promotion in house.
Take over shift in an efficient and professional manner.
Prepares for guest arrivals and departure at the Front Desk.
Perform check-in, check-out, and cashiering.
Set up apartments prior to guest arrivals ensuring that all guest requirements and instruments are fully met.
Input and update the computer system with accuracy.
Guest Relations
Maintains guest confidentiality at all times.
Meet and greet guests upon arrivals and departure at the front desk and Sky Lounge. To present welcome treatment i.e. welcome drinks, garlands etc.
Maintains a friendly and professional relationship with guests.
Company Overview
Hotel & Accommodation Services, 51-100 employees
The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans more than 200 cities across over 30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
Ascott has more than 73,000 operating units and more than 56,000 units under development, making a total of more than 129,000 units in about 800 properties.
The company's serviced apartment, coliving and hotel brands include Ascott The Residence, The Crest Collection, Somerset, Quest, Citadines, lyf, Préférence, Vertu, Harris, Citadines Connect, Fox, Yello, Fox Lite and POP!.
Ascott's loyalty programme, Ascott Star Rewards, offers exclusive benefits to its members when they book directly with Ascott for their stays at its participating properties.
Ascott, a wholly owned subsidiary of CapitaLand Investment, pioneered Asia Pacific's first international-class serviced apartment with the opening of The Ascott Singapore in 1984. Today, the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.#J-18808-Ljbffr