Guest Service Supervisor

Add expected salary to your profile for insights
The Senior Guest Services Associate primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction.
Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, and all necessary supporting bills and vouchers are attached for direct settlements.
As a supervisor, you will be a role model, sharing your expertise and continually inspiring the front office team.
How do your skills match this job?Sign in and update your profile to get insights.
Hotel & Accommodation Services, 51-100 employees
St. Giles Southkey, the new 575 rooms hotel, is slated to open its doors in 2022.
Managed by Cititel Hotel Management (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre, and commercial towers, catering to growing travel, business, leisure, and lifestyle needs in Johor Bahru.
CHM Hotels is a well-established hotel chain, offering a diverse range of accommodation from deluxe to standard categories which are strategically located within each of the vibrant ASEAN cities.
With easy access to major business and commercial districts and local attractions almost at its fingertips, each CHM Hotel is well positioned to suit all travelers.#J-18808-Ljbffr