Guest Services Assistant

Details of the offer

Join Our Team as a Guest Service Assistant!
Location: Lotus Desaru Beach Resort and Spa
Department: Front Office
Reporting To: Front Office Manager
Key Responsibilities:
Greet guests warmly and manage check-in, check-out, and front desk procedures.
Address guest inquiries, requests, and concerns with professionalism.
Provide information about resort facilities, services, and local attractions.
Accurately handle reservations, payments, and administrative tasks.
Coordinate with other departments to create a smooth guest experience.
Maintain a tidy and welcoming reception area.
Perform other duties as required to support front office operations.
Qualifications and Skills:
High school diploma or equivalent; experience in hospitality is a plus.
Strong communication and interpersonal skills.
Proficient in using computers and booking systems (training provided).
Ability to multitask and work effectively in a fast-paced environment.
Problem-solving skills with attention to detail.
A positive attitude and ability to work collaboratively in a team.
Flexibility to work shifts, including weekends and holidays.
Why Join Us?
Be part of a leading hospitality team at a renowned resort.
Opportunity for professional growth and development.
Work in a dynamic and welcoming environment.
We look forward to welcoming you to our team and creating unforgettable guest experiences together!
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Guest Service Assistant?#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

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