Head Of Operations

Details of the offer

ResponsibilitiesOversee daily operations across all store locations to ensure consistency, efficiency, and high performance.
Develop and implement strategic plans to optimize processes, reduce costs, and improve customer satisfaction.
Lead and manage store managers and operational teams, providing guidance and support to achieve business objectives.
Monitor sales performance, analyze data, and identify areas for improvement to drive profitability and growth.
Ensure compliance with company policies, operational standards, and regulatory requirements.
Collaborate with cross-functional teams, including marketing and supply chain, to enhance store offerings and customer experience.
Drive initiatives for store expansion, layout improvements, and product innovation.
The Successful ApplicantAt least 7-9 years of proven experience in convenience store/F&B operations management.
Strong leadership skills with the ability to manage and inspire teams across multiple locations.
Excellent analytical and problem-solving abilities to identify challenges and implement effective solutions.
Results-driven, with a track record of achieving operational excellence and driving business growth.
Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels.
Highly adaptable, proactive, and able to thrive in a fast-paced, dynamic environment.
Solid understanding of retail operations, customer service, and supply chain management.
What's on OfferA leadership role with the opportunity to shape and drive the operational strategy of a prominent convenience store chain.
Competitive salary package, performance-based bonuses, and comprehensive benefits.
Exposure to high-level decision-making and collaboration with senior management.
Opportunities for career growth and professional development within a dynamic and expanding business.
A chance to lead innovative projects and contribute to the success of a well-recognized retail brand.
ContactLi Lean Chan
Quote job ref: JN-122024-6610870
Phone number: +60 3 2302 4061#J-18808-Ljbffr


Nominal Salary: To be agreed

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