RM 10,000 - RM 15,000 a month - Full-time
Job details Job details Here's how the job details align with yourprofile . Pay RM 10,000 - RM 15,000 a month
Job type Full-time
Location Seremban
Full job description Job Title: Head of Sales Location: Petaling Jaya Salary Range: RM10000-RM15000 Responsibilities: Dealership Operation Ensure that sales targets are met by holding daily check-ins with sales team, to set
objectives and monitor progress
Ensure development of robust sales, and application of Best-in-Class processes
Create and execute a strategic sales plan that expands our customer base and extends
the company's reach
Implementation of distinct standards in delivering a consistent consumer-focused retail
experience
Maintain good relationship with the principal, and its alliances
Work respectfully with various stakeholders (both internal and external), towards developing
and executing cross-functional activities in improving overall sales performance
Deliver accurate and timely reports using appropriate sales tools and processes, and
maintain all relevant information about customers, prospects, leads and campaigns
Deliver reports such as segment & competitors' performance, dealer activities, sales
progress and forecasting
Oversee the management of entire customer journey - from acquisition, consultation, test
drive, order placement to new car delivery phase in accordance to the approved
processes and standards
Assist sales executives in closing deals and managing customer complaints, as the need
Organize and manage showroom activities, and ensure compliance of showroom
operations standards
Develop a network that generate new prospects for the business
Possess a comprehensive knowledge of competitors, to support internal sales strategy
towards achieving commercial target
Ensure correct use and full follow up of Salesforce and prospects data management
Drive understanding of Dealer Composite Program within Sales department
Manage and monitor inventory, to ensure proper vehicle stock level and age
Ensure merchandise and personalization corner are well managed and up-to-date
Promote and sell (if need be) events and activities to customers
Management
Ensure functional scorecards and dealer performance indicators are met (e.g., NPS)
Active communication with Sales and Aftersales departments to ensure business alignment,
and identify additional opportunities
Monitor sales executives' sales process to ensure maximum customer satisfaction
Monitor sales executives' activities and ensure a timely, accurate follow-up with prospects
Ensure the correct sales proposition of accessories and Extended
Warranties
Promote collaboration between Sales, Marketing and Aftersales Dept in order to grant the
full support to sales targets in coordination with the General Manager
Human Resource Motivate sales executives towards targets achievement
Identify knowledge gaps within the team and develop plans for filling them
Manage hiring and resignations related to sales team, in coordination with COO
Manage new sales executives' orientation, target-setting and on-job-training
Accountability of sales staff with most up-to-date training requirements for product and
process
Requirements: At least a Bachelor's Degree/ Post-Graduate Diploma/ Professional Degree in Business
Studies/ Administration/ Management or equivalent
At least 5 year(s) of working experience in managing sales in a corporate setting, preferably
with luxury/continental automotive brands with a proven track record
Passionate in promoting brand uniqueness and providing premium service beyond
Possess the values of responsibility, integrity, respect, and discipline
Proven record of success with the entire sales process, from planning to closing
Excellent communication, interpersonal, and organizational skills
Superb leadership ability
Excellent command of written and spoken English and Bahasa Malaysia. Other languages
are of an added value
Knowledge in Salesforce.com will be an added advantage
Job Type: Full-time
Application Question(s):
Are you comfortable with travelling across Malaysia? Are you willing to relocate to KL ? Do you have experience with luxury items ? e.g. :luxury cars, watches, fashion, jewelry, and other high-end products.
