Hotel Front Office Assistant

**Responsibilities**- Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods and verify their credit card data- Register guests collecting necessary information (like contact details and exact dates of their stay)- Welcome guests upon their arrival and assign rooms- Provide information about our hotel, available rooms, rates and amenities- Respond to clients' complaints in a timely and professional manner- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs- Upsell additional facilities and services, when appropriate- Maintain updated records of bookings and payments**Requirements**:- Required language(s): Bahasa Malaysia, English- Pleasant personality and positive working attitude.- Must be willing to work on shift including working on weekends and public holidays.Pay: RM1,500.00 - RM1,600.00 per monthAbility to commute/relocate:- Ipoh: Reliably commute or planning to relocate before starting work (required)**Education**:- STM/STPM (preferred)**Experience**:- Front Office Assistant: 1 year (preferred)