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About the roleAs the Housekeeping Supervisor at the renownedIconic Marjorie Hotel, a Tribute PortfolioinBayan Lepas Penang , you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in this full-time position. Reporting directly to the Housekeeping Manager, you will lead a team of housekeepers to deliver exceptional service and maintain the pristine presentation of the hotel's guest rooms and public areas.
What you'll be doing
Oversee and coordinate the daily activities of the housekeeping team to ensure efficient and effective operations
Inspect guest rooms and public areas to ensure they meet the hotel's high standards of cleanliness and presentation
Provide training, mentoring and support to the housekeeping team to develop their skills and knowledge
Manage the inventory of housekeeping supplies and equipment, ensuring adequate stock levels are maintained
Investigate and resolve any guest complaints or concerns related to the cleanliness or condition of the rooms
Collaborate with other departments to ensure a seamless guest experience
Implement and monitor housekeeping policies, procedures and best practices to drive continuous improvement
What we're looking for
Minimum 2 years of experience in a housekeeping supervisory role within the hospitality industry
Excellent attention to detail and a commitment to maintaining high standards of cleanliness and presentation
Strong leadership and team management skills, with the ability to motivate and develop a team
Proficient in using housekeeping-related software and technology
Excellent communication and problem-solving skills to effectively liaise with guests and colleagues
A passion for delivering exceptional customer service and creating a welcoming environment for guests
What we offerAt theIconic Marjorie Hotel, a Tribute Portfolio , we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
Opportunities for career advancement and professional development
Discounted room rates and food and beverage privileges at our hotel and sister properties
A collaborative and supportive work environment with a focus on work-life balance
About usTheIconic Marjorie Hotel, a Tribute Portfoliois a renowned luxury hotel located in the heart ofBayan Lepas Penang . With a rich history dating back to the 1920s, the hotel has maintained its reputation for exceptional service and attention to detail. As part of the Tribute Portfolio by Marriott International, we offer our guests a unique and authentic experience that celebrates the local culture and heritage of Penang. Join our team and be a part of this iconic institution.
Apply now to become our next Housekeeping Supervisor and be a key part of our team at theIconic Marjorie Hotel, a Tribute Portfolio .#J-18808-Ljbffr