Job Overview: The SaaS HR System Operations Specialist is responsible for the efficient operation of a cloud-based HR management system. This includes supporting HR tasks and user needs, managing the system, and assisting with global audit compliance. Additionally, the role involves analyzing and processing HR data to support decision-making. Key Responsibilities: System Operations and Maintenance Manage the day-to-day operations and maintenance of the cloud-based HR management system.Collecting and Analyzing User requirement and Issues, Providing Initial Support, and Communicating with the Vendor.Analyze HR processes and identify automation opportunities.Managing Integration with Legacy Systems and ERP System.User Support and Training Develop training materials and conduct training sessions.Gather user feedback and implement improvements.Conducting Initial Testing for New Features and Providing User TrainingReporting and Analysis Adhere to data privacy and security policies.Managing the Access Granting and Revocation Process and Extracting Logs.Extracting and Preparing Data for Global IT Audits.Generating Statistical Data for Data Analysis and Decision-Making Using HR DataVendor Management Communicate and manage relationships with SaaS providers.Monitor compliance with service level agreements (SLAs) and resolve issues. Qualifications: Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field preferred. Over 4 Years of Experience in an HR Team or IT team. Understanding of Overall HR Workflow. At least 2 years of experience in HR System use. Required Skills: Proficiency in PowerBI and data analysis tools. Strong problem-solving and communication skills with Saas providers. Cooperation and communication skills with HR and IT team. Familiarity with HR information systems. Preferred Qualifications: Relevant certifications (e.g., HRIS certifications, IT-related certifications). Knowledge of HR-related laws and policies. Experience with SaaS HR Systems. Especially the ZingHR solution