This job is for a Human Resources Manager at a fast-growing fintech company. You'll lead HR operations and strategy, focusing on efficiency, recruitment, and engagement. You might like this job because you'll shape the company's future culture and talent pool.
Location:Q Sentral @ KL Sentral
Employment Type:Full-Time
Posted:few days ago
Job DescriptionJob Highlight:
Be a Catalyst for Growth:Join a rapidly expanding fintech company where you will have a direct impact on shaping the future workforce and culture.
Lead Strategic HR Initiatives:Work closely with senior leadership to drive HR initiatives such as employee engagement, recruitment, and performance management that are aligned with the company's goals.
A Fast-Paced, Dynamic Environment:Thrive in an innovative, forward-thinking environment where you will have the autonomy to make meaningful improvements in HR operations, recruitment, and employee satisfaction.
Job Summary:
You will play a pivotal role in leading the HR operations and strategy for a fast-growing Fintech organization. This role will focus on streamlining HR operations, recruitment efficiency, and driving employee engagement. You will be working closely with senior leadership and managing a team to ensure that the organization has the right talent, processes, and culture to achieve its ambitious goals.
Key Responsibilities:
Operational Efficiency & HR Processes:Oversee and improve HR operations, including payroll, benefits administration, and employee lifecycle management. Develop and implement efficient systems for managing HR data, recruitment tracking, and employee records. Ensure compliance with employment laws and internal policies.
Recruitment & Talent Acquisition:Lead and streamline recruitment processes to reduce time-to-hire and improve candidate quality. Collaborate with department heads to ensure timely hiring of key roles and develop talent pipelines, particularly for tech and operational positions. Utilize salary benchmarking tools to offer competitive packages and manage offers, rejections, and onboarding.
Employee Engagement & Retention:Build and implement employee engagement initiatives to drive retention and a positive workplace culture. Develop programs that foster employee satisfaction, well-being, and professional development. Conduct regular feedback surveys, analyze results, and recommend initiatives to improve employee engagement.
Performance Management & KPIs:Manage the performance appraisal process, ensuring alignment with finalized salary benchmarking and KPIs. Work with senior leadership to set and monitor KPIs for non-tech teams and ensure consistent performance tracking and improvement. Ensure alignment between the company's performance goals and individual employee growth.
Strategic HR Planning:Collaborate with senior leadership to drive strategic HR initiatives, including succession planning, workforce planning, and talent development. Ensure the HR team supports the company's exponential growth and meets business goals through proactive HR policies and programs.
Campus Recruitment & Partnerships:Manage university partnerships and drive campus recruitment initiatives to build a pipeline of young talent through internships and co-lecturing engagements. Lead the company's presence at university career fairs and other external events to strengthen the employer brand. Lead and mentor the HR team to differentiate between HR Business Partner and HR Operations roles. Foster an environment of collaboration, ensuring the HR team can efficiently handle operational tasks while also driving strategic initiatives.
Job Requirements:Required Skills and Qualifications:
Must-Have:
Proven experience as an HR Manager or similar role in a fast-paced environment.
Strong understanding of HR operations, recruitment, performance management, and employee engagement.
Experience working with salary benchmarking tools and managing performance appraisal cycles.
Ability to lead and mentor an HR team, fostering both operational efficiency and strategic alignment.
Excellent organizational, problem-solving, and leadership skills.
Strong communication and interpersonal skills, with the ability to work effectively across departments.
Nice-to-Have:
Experience working in a Fintech or technology-driven environment.
Familiarity with HR data systems and HR software for recruitment and employee record management.
Experience in campus recruitment and university partnership programs.
Experience driving employee engagement programs and fostering company culture initiatives.
Knowledge of succession planning and strategic workforce planning.
Exposure to HR transformation projects, such as differentiating HR Business Partner vs HR Operations roles.
Skills:Talent Management
Employee Engagement
Key Performance Indicators (KPIs)
HR Operations
Employee Retention
Workforce Planning
Succession Planning
Employee Satisfaction
Company Benefits:With us, you can rest assured that you'll always have access to the support you need when you need it.
Flexible Working Schedules:We understand the importance of a work-life balance.
Performance Based Remuneration:We reward employees based on their achievements, motivating higher productivity and aligning pay with individual contributions.
Additional Info:Company Activity:Last active - few minutes ago
Experience Level:4 - 7 Years of Experience
Job Specialisation:HR Operations (Payroll, Admin, Office Management), HR Strategy / L&D / Performance Management, Talent Acquisition / Recruitment
Company Profile:Soft Space Sdn Bhd
Founded in 2012, Soft Space is a leading fintech company providing secure and scalable digital payment solutions worldwide. We empower over 90 multinational banks and fintech companies across 30 global markets, including Japan, Thailand, Australia, and the U.S., to offer simple and safe mobile payments through innovative solutions such as contactless payments and white-label e-wallet services.
As a testament to our potential and deep expertise in security standards and payment regulations, we ranked among the top 100 in the Financial Times' 'FT1000: High Growth Companies in Asia Pacific' in 2018 and placed first in the Best Business & Commercial App category at the Asia Smart App Awards in 2023.#J-18808-Ljbffr