E2open is the connected supply chain platform that enables the world'slargest companies to transform the way theymake, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions andopportunities to help companies improve efficiency,reduce waste, and operate sustainably. Our employees around the world are focusedon delivering enduring value for our clients.
POSITION OVERVIEW
This Implementation Engineer role is responsible for configuring and customizing e2open's Intelligent Application Suite in line with the e2open's direction and customers' business needs. The Implementation Engineer will work in a team of project managers, architects, application implementation engineers, and testers in the full SDLC cycle including requirements gathering, solution design and development, user acceptance testing, and solution implementation.
RESPONSIBILITIES:
Configures E2open application and collaborates with the technical team for implementation of integrations and customizations to meet client's needs.
Demonstrates expertise in software implementations and applies industry knowledge to decipher client's needs.
Partners with internal product/analytics team to implement standard solutions.
Customizes standard solutions to meet customer requirements.
System testing, troubleshooting, code review, and unit testing.
Presenting solutions to the customers.
Offers third-level support to the production support team.
Works closely with and communicates effectively and independently with project managers, Solution Architects, and Quality Engineers, as well as customers.
Responsible for collaborating regularly with global, multicultural teams both within E2open and on the client's side.
QUALIFICATIONS AND EXPERIENCE:
Degree in Computer Science, Information Technology, or other relevant IT programs/courses.
Minimum 1-4 years' experience in software development.
Proficiency in Java programming, Oracle SQL, Stored procedures, UNIX scripting.
Capacity for teamwork, analytical skills, creativity, and willingness to acquire new skills.
Working knowledge of at least one E2open solution (tech stack, delivery methodology, change management).
Basic troubleshooting skills.
Good knowledge of English – Verbal and Written.
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
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