In House Sales Advisor

-Respond to customer inquiries and messages on multiple platforms, including Facebook, Instagram, WhatsApp, and WeChat.


-Understand customer needs and handle complaints, queries, and requests effectively.


-Answer incoming calls and provide customer support when needed.


-Process orders and manage transactions efficiently.


-Provide exceptional after-sales support.


-Collect and analyze customer data to generate insights and improve service quality.


-Participate in new product development initiatives.


-Collaborate with various departments to address customer issues and enhance service delivery.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-jovias-beauty-sdn-bhd-job-in-house-sales-advisor)
; Requirements:-


-Language Proficiency: Fluent in both Mandarin and English, with a working understanding of Bahasa Malaysia. This is essential for liaising with customers across language preferences.


-Education: Diploma or higher in any field.


-Shift Work: Available to work on an alternate shift basis.


-Key Traits: Hardworking, responsible, and passionate about the beauty industry, specifically haircare and skincare products.


-Soft Skills: Excellent communication and interpersonal skills, with a positive and customer-focused attitude.