Inbound Sales Representative

This job is for an Inbound Sales Representative. Field calls, offer solutions, and troubleshoot product issues while meeting performance metrics. You might like this job because it provides opportunities to interact with customers and drive sales.
RM 3300 - RM 4300
Full-Time
few hours ago
Job DescriptionField inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction.
Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed.
Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate.
Troubleshoot client products as needed to resolve each call the first time.
Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment.
Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
Job RequirementsAble to work on a rotational shift basis.
Willing to work in the Petaling Jaya area (accessible by LRT station).
Fresh Graduates are welcomed.
Applicants with sales experience will be given added advantages.
SkillsCustomer Service
Company BenefitsMost of our positions offer not only basic salary but also additional allowances to boost your overall earning!
We have multiple clients, which means more great job opportunities!
Additional InfoExperience Level#NoExperienceNeeded
Entry Level
Job SpecialisationCompany ProfileTo be the leading global talent partner, connecting outstanding individuals with organizations to foster mutual success and growth.#J-18808-Ljbffr