This job is an Inside Sales Support Executive. You might like this job because you get to handle pre-sales, sales, and post-sales tasks like managing website admin, updating order status, and assisting customers with technical issues.
RM 1800 - RM 2500
Wisma Trax - Lot 8-9, Level 8, Wisma Trax, Jln Lima, Off, Jalan Chan Sow Lin, 55200 Kuala Lumpur
Full-Time
few days ago
Job DescriptionPRE-SALES
Handling and reply social media FB, Google, TnG leads if applicable
Daily social media leads status updates
Update SME, Matrade Company list for EDM and Cold Call
Handling call-in/walk-in customer inquiries on products, how to order, and how to be a subscriber referrer
Manage promo or EDM content, managing the leads and follow-up
SALES
Filing and upkeeps on record includes IC copy and SSM, etc for online/offline orders
Issue MANUAL e-mandate for online customer
Check and update Curlec - Online payment status
Issue Dropbox sign - e-agreement for OFFLINE order ONLY
Check and update WP-Admin for Online order under Processing - successful order
Updates all sales confirmation paper work from customer like PO, PI, signed quotation
Smart Credit Assist submission, checking and follow up
Managing website admin / online/ offline platform order and fulfilment coordination jobs
POST-SALES
Update order to Sales Connect or Caction system or website admin dashboard
Check and update order delivery status for customer
Issue OS ticket for customer when customer informed technical issues and need assistance in ticket creation
Complete documents, filling for ALL ONLINE and OFFLINE order
Others relates sales support task
Job RequirementsDiploma or Bachelor's degree in Marketing, Business or a related field.
Proven work experience as a Sales and Marketing Executive will be an advantage.
Knowledge of modern marketing techniques or Customer Service will be an advantage
High-level communication and networking skills.
A passion for sales.
Excellent interpersonal skills.
Ability to work well under pressure.
SkillsCompany BenefitsMedical LeavesClaim medical bill
IncentivesGroup Incentive and employees reward system Keeper Points - To earn extra monthly income via job participation
F&BFree Vending Machine Drinks and Pantry with discounted food items
Company ProfileSince 1999, Linear Channel Sdn Bhd focus into Renew, recycle of IT equipment. With the successful role out the SMARTRENTAL.ASIA - IT subscription model, we will be bridging the digital cap. Smart SME and Smart Consumer program allow saving of 87% cash outlay to role out IT needs.
Website:https://smartrental.asia/main/#J-18808-Ljbffr