Intern, Customer Care (January 2025 Onwards) | Balakong

Job Description-Befriend customers for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as our products.-Maintain a positive, empathic, and professional attitude towards customers at all times.-Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.-Communicating with customers through various support.-Work with the customer service manager to ensure customer satisfaction and provide professional customer support.-Coordinate and participate in company events/programs/projects.-Other duties may arise from time to time and may be assigned to the employee as necessary. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-signature-market-job-intern-customer-care-january-2025-onwards-balakong]
 Requirements-An outgoing and friendly person who enjoys talking with people.-Can read and speak in English and Bahasa Malaysia.-With a "getting things done" attitude.-Go the extra mile to engage with customers.-Ability to Work Under Pressure.-Attentiveness.-Able to work in 7-day shifts (9 am-5 pm) with granted 2 off days per week.-Final Year student who is in their final semester only.-Malaysian only.-Minimum 3 months of internship.-Current location: Medan Connaught, but the office will relocate to Balakong the end of this year. Allowance : RM700.00 per monthSignature Market - Career PageFor more job details, kindly visit Signature Market - Career Page https://sites.google.com/signaturemarket.co/sm-careeropportunities/home