Intern, Customer Excellence & Insights, Market Management Department

Intern, Customer Excellence & Insights, Market Management DepartmentWant to be inspired to push the bar higher?
Job Summary
The Customer Excellence & Insights intern will be working closely with the Market Management Department to support business priorities, customer excellence initiatives, and insights. The candidate is expected to perform customer research analysis, support customer campaigns/initiatives rollout, perform campaign tracking and benchmarking, and provide actionable insights in supporting desired targets and results with close collaboration with various stakeholders.
Key Responsibilities
Assist in the implementation of always-on customer outreach and engagement programs.
Assist in developing target segments/audiences for customer engagement communication.
Assist in campaign performance tracking and benchmarking and provide actionable insights in supporting desired targets and results.
Assist in compiling and analyzing internal and external market research data to identify insights to support business decisions.
Key Requirements
Pursuing or possesses a Diploma/Bachelor's Degree.
Ability to analyze and summarize data efficiently.
Experience with Excel and Microsoft PowerPoint preferred.
Good communication and presentation skills.
Willing to travel for events as needed.
Able to commit to a 3-6 month tenure.#J-18808-Ljbffr