Intern It Executive

Job Responsibilities:  -Provide level 1 onsite IT support services to internal users  -Provide level 1 office computers and desktop applications support for office and remote employees  -Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning.  -Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines  -Maintain and monitor computer room equipment's and facilities Job Requirements -good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance  -Basic knowledge about network troubleshooting such as ping, telnet etc.  -Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc.  -Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction  -ITIL certification preferred, with experience in IT technical support for multinational companies.