Internship-Call Centre

-Assist the customer service team in responding to client inquiries and resolving issues.-Help streamline daily operations by providing administrative support.-Track and manage customer data and interactions using CRM systems.-Collaborate with cross-functional teams to enhance the efficiency of internal operations.-Analyze customer feedback to propose improvements to the service processes.-Help coordinate with other departments to ensure smooth delivery of services.-Provide support in preparing operational reports and documentation.-Ability to speak, read and write in chinese will be an added advantage.Benefits:-Gain hands-on experience in customer service and operations.-Mentorship and professional development opportunities.-Flexible working hours to accommodate academic commitments.-A chance to work with a dynamic team and contribute to real-world projects. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-envo-business-process-outsourcing-bpo-job-internship-call-centre]
-Currently pursuing diploma/degree in Business, Operations, or a related field.-Strong verbal and written communication skills.-Detail-oriented with excellent organizational skills.-Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).-Ability to manage time effectively in a fast-paced environment.-Willingness to learn and take on new challenges.