Internship-Call Centre

-Assist the customer service team in responding to client inquiries and resolving issues.


-Help streamline daily operations by providing administrative support.


-Track and manage customer data and interactions using CRM systems.


-Collaborate with cross-functional teams to enhance the efficiency of internal operations.


-Analyze customer feedback to propose improvements to the service processes.


-Help coordinate with other departments to ensure smooth delivery of services.


-Provide support in preparing operational reports and documentation.


-Ability to speak, read and write in chinese will be an added advantage.
Benefits:


-Gain hands-on experience in customer service and operations.


-Mentorship and professional development opportunities.


-Flexible working hours to accommodate academic commitments.


-A chance to work with a dynamic team and contribute to real-world projects.

(Apply now at
; Requirements:-


-Currently pursuing diploma/degree in Business, Operations, or a related field.


-Strong verbal and written communication skills.


-Detail-oriented with excellent organizational skills.


-Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).


-Ability to manage time effectively in a fast-paced environment.


-Willingness to learn and take on new challenges.