Add expected salary to your profile for insights
Our mission is to make hotelier's work easier.
We intend to achieve that through next-generation hotel management software, digital solutions, and hotel kiosks.
Here's a one-minute video about our products.
We're selling to forward-looking hoteliers in South East Asia.
Most of our customers are in Malaysia, and some are from the Philippines, Indonesia, and Thailand.
Softinn builds business software, kiosks, and e-commerce solutions for hotels.
Hoteliers use our products to run their businesses and operations.
On average, 200 users interact with our products per minute.
Our internship for IT System & Support Engineer is meant for those who have good knowledge of mathematical analysis, computer science, and engineering.
It is suitable for students who are studying computer science.
Job Responsibilities:Provide technical assistance to clients for products & services offered by Softinn.
Provide guidance to clients for products & services offered by Softinn.
Troubleshoot errors related to Softinn's system.
Work with the product team and the customers in solving bugs.
Answer and reply to clients on technical-related issues via email, WhatsApp, live chat, and phone call.
Assist in system setup and configuration for a new or potential client.
Assist in UAT (user-acceptance testing) before a new product release.
Job Requirements:Currently pursuing a Diploma or Bachelor's in Information Technology or a related technical field.
Good understanding of cloud-based software products and strong logical thinking.
Reasonable foundation in algorithms and analytical skills.
Proficient in English, written and spoken.
Ability to communicate clearly with team members.
The minimum internship duration is3 months ,preferably more than 4 months.
Not Mandatory but BONUS if:You have knowledge about cloud-based web applications.
You have knowledge about kiosk engineering.
Report to Work options:Melaka
Intern Compensation:New Intern to Softinn: RM500 - RM 600 per month
Alumni Intern to Softinn: RM 700 - RM 800 per month
Free Flow of Snacks
Additional Perks for Your Role:Pluralsight Subscription
Hubspot CRM Certification (Certificate with your name on if you pass the test)
Coursera PLUS Subscription (for training & development)
Looking for candidates available to work:Monday: Morning, Afternoon
Tuesday: Morning, Afternoon
Wednesday: Morning, Afternoon
Thursday: Morning, Afternoon
Friday: Morning, Afternoon
No experience required for this role
Working rights required for this role
Company Overview:Softinn is a hospitality technology company that provides property management systems and e-commerce solutions to boutique hotels.
We are based in Melaka.
Our mission is to "Make hotelier work easier" through connectivity.
We differentiate by building collaboration tech that removes system silos in boutique hotels and enables IR4.0.
Our tagline is "Make IT Easy for Hotels".
Work-hard-Play-harder, open communication, and a less bureaucratic working environment are synonymous with life at Softinn.
If you are seeking a sense of pride and ownership at work, continuous learning and innovation, flexibility, a flat level of bureaucracy, and an entrepreneurial spirit, then Softinn is the place for you.#J-18808-Ljbffr