What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 17/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our 'centers of excellence' and to implement/leverage standard processes globally.
As an assistant manager, you will be responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines.This function has an impact on multiple locations and clients having funds distributed in Continental Europe. The Assistant Manager will need experience related to specific risks related to the daily Fund Risk Management Support activity and needs to provide support to the team on production related tasks, training and people development.
Supporting region:Europe
Working Hours:10am to 7pm
What will you do?
Responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines.
Address specific risks related to the daily Fund Risk Management Support activity.
Provide support to the team on production-related tasks, training, and people development.
Actively participate in internal discussions, forums, or meetings in collaboration with business stakeholders.
Support team members in their career development and growth.
Accountable for the operational performance of the team through respect for task allocation and controls.
Ensure compliance with Global and/or Local Rules & Procedures related to the production delivered.
Accountable for ongoing training.
Classify breaches based on information available in LDC and peripheral tools, determining if exceptions are breaches (active or passive) or not.
Input comments on the analysis and investigation performed in the system (ICED, LDC, BICMAN, Client Database).
Perform manual checks to ensure processes are followed and documented.
Assist team members with open breaches.
Review the action log and KPI ratings and actively participate in promoting action plans to improve KPIs or scorecards.
Send explanations and commentary to the oversight team for review.
Implement the training plan for the team.#J-18808-Ljbffr