What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across time zones and supports a 17/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our 'centers of excellence' and to implement/leverage standard processes globally.As an Assistant Manager, you will be responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines. This function has an impact on multiple locations and clients having funds distributed in Continental Europe. The Assistant Manager will need experience related to specific risks related to the daily Fund Risk Management Support activity and needs to provide support to the team on production related tasks, training and people development.Supporting region:Europe
Working Hours:10am to 7pmWhat will you do?
Responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines.
Specific risks related to the daily Fund Risk Management Support activity.
Providing support to the team on production related tasks, training and people development.
Actively participate in internal discussions, forums or meetings, in collaboration with the business stakeholders.
Actively support team members on their career development and growth.
Accountable for the operational performance of the team through the respect of task allocation and controls.
Accountable for the respect of the Global and/or Local Rules & Procedures related to the production delivered.
Accountable for permanent training.
Breach classification: based on information available in LDC and peripheral tools, determine if an exception is a breach (Active or passive) or not. Provide sufficient details to FRMS SME to ease the review and validation process.
Inputting comments on the analysis and investigation performed in the system (ICED, LDC, BICMAN, Client Database).
Manual check: ensure to follow the right process and document it.
Providing assistance to team members on open breaches.
Reviewing the action log and KPI rating and actively participating in promoting the action plan to improve the KPI or scorecard.
Sending explanations and commentary to the oversight team for review.
Implement the training plan for the team.#J-18808-Ljbffr