**Main responsibilities and tasks**- Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc- Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges- Match the relevant delivery receipt note to the invoice when applicable- Match the relevant supporting documents for cylinder invoices- Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe- Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days- Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests- Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes- Follow up complaints/non compliances through improvement/complaint system in place- Create manual KRW invoice based on customer's requirements and dispatch to them within agreed timescales- Manage the timely and effective customer data management- Cooperate with Credit Controller and Order team so that invoice issues are resolved smoothly- Perform and liaise with customer to issue Korean and Revert Tax bills- Respond promptly and completely to both client and internal enquiries- Undertake account information to internal departments (ex; Sales Lists, Aging report)- Need to support Korea customer and month end closing date as when required during Malaysia Public Holiday.This position will be measured against:- Work process efficiency- Invoice accuracy- Timely dispatching of invoices based on customer's closing date- Timely resolution of invoice related issues- Good understanding for manual calculation- Agreed AOP and KPI's**Qualifications**:- 3 years of formal education in business/economics or finance studies or relevant working experience- Fluent in English and Korean - both writing and speaking and listening- Good planning and organising skills- Good analytical skills & attention to detail- Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas- Able to meet deadlines through good time management and allocation of priorities- Computer literate- Skills and Competencies**Job Types**: Full-time, Fresh graduate**Salary**: From RM4,000.00 per monthSchedule:- Monday to FridayAbility to commute/relocate:- KL Sentral: Reliably commute or planning to relocate before starting work (required)Application Question(s):- Are you able to speak, read and write in Korean?**Education**:- Diploma/Advanced Diploma (required)
