IT Application Support - Senior Executive/ExecutiveAdd expected salary to your profile for insights
Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues, issue resolution, escalation and follow up with vendor.
Conduct business walkthrough with Business Units to develop business initiatives or requirement, seek clarification, identify initiative correlation, and provide initial process and system impact analysis and resource needs.
Act as in-house consultant to provide consultation advice to business department whenever required.
Identify and capture opportunities for process digitization and recommend best practices to improve operation efficiency.
Involve in the implementation of IT initiatives with internal and external vendors to ensure deliverables are within project timeline and allocated budget.
Assist in the development of procedural and training manuals and provide system training to users.
Job Requirements:
Bachelor's Degree in Computer Science/Information Technology or equivalent.
At least 3/1 years relevant working experience.
Possess knowledge of business processes in the Property Development/Property Investment industry is an added advantage.
A range of experience in hardware, operating systems, software, and application development.
Possess good analytical, structuring, and problem-solving skills - especially in identifying issues, root causes, resolutions, and recommendations.
Ability to learn rapidly and understand new high-technology products and services.
Possess excellent organizational, verbal, and written communication skills; and in-depth knowledge of project planning and delivery methodologies.
Experience with data warehousing, data visualization tools, and machine learning concepts is an advantage.
Perks and Benefits:
Medical
Education support
Dental
Parking
Vision
Comprehensive Insurance coverage
Performance Bonus#J-18808-Ljbffr