IT Director for Endpoint Architecture and ITAMFull-time
Job Type (exemption status): Exempt position - Please see related compensation & benefits details below
Business Function: Information Technology
Work Location: KL COE Office--LOC_WDT_KL COE
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
We are looking for an experienced leader to elevate our IT operations within a global enterprise. The role encompasses management of endpoint architecture, IT asset management, telecom expense management, and site support. Your mission will be to drive strategic IT projects that enhance system functionality, elevate cost efficiency, and achieve alignment with our business strategies.
Key Responsibilities
Strategic Leadership : Craft and execute IT strategies directly supporting corporate goals.
Team Management : Guide and nurture the IT team to ensure peak performance and strategic alignment with business objectives.
Technology Oversight : Manage IT systems and infrastructure, prioritizing security, reliability, and scalability. Identify technology needs and make recommendations to business decision-makers.
Endpoint Architecture : Administer a global environment of Windows/Mac endpoints. Drive automation, shift-left and self-service initiatives.
Sites' Operation : Oversee the different aspects of the IT operation at the different sites, ensuring service levels are met and satisfaction is achieved.
IT Asset Management : Govern the IT asset management lifecycle with a focus on achieving cost savings, ensuring compliance, and maintaining transparency with all business stakeholders.
Telecom Expense Management : Strategically manage telecommunications spending to optimize investment and support evolving business communication needs.
Operational Excellence : Ensure the provision of top-tier IT support across all locations, focusing on system functionality and enhancing user experience through proactive service management.
Skills
Leadership : Demonstrated ability to inspire and lead teams in a dynamic and changing business environment.
Communication : Exceptional communication and interpersonal skills, essential for engaging with diverse stakeholders and leading cross-functional teams.
Technical Proficiency : Expertise in SCCM/Intune and JAMF within a global enterprise.
IT Asset Management : Extensive expertise in managing the lifecycle of IT assets, from acquisition to disposal.
Process Mastery : Deep understanding of ITIL/ITSM frameworks, with practical experience in applying these processes to real-world business challenges.
Analytical Thinking : Strong analytical skills with a proven track record in using data to inform decisions and drive business improvements.
Organizational Skills : Outstanding ability to plan, organize, and prioritize work effectively, even under tight deadlines.
Innovation : A strong proponent of continuous improvement, leveraging innovative solutions to enhance business operations and IT services.
Experience
Strategic IT Leadership : At least 10 years of progressive leadership in IT.
Team and Culture Development : Proven experience in managing diverse teams.
Technical and Budget Management : Hands-on experience with technical projects and financial acumen in managing IT budgets.
Education
Required : Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.
Preferred : Master's degree in a related field.
Certifications : ITIL Foundation required; advanced certifications in project management (PMP), cybersecurity (CISSP), or process improvement (Six Sigma) highly regarded.
Western Digital thrives on the power and potential of diversity. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process.
NOTICE TO CANDIDATES:Western Digital has received reports of scams where a payment is requested on Western Digital's behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment.#J-18808-Ljbffr