It Executive

JobResponsibilities:
First Level Hardware & Software support (Laptops, Desktops, Printer, mobile phones, Microsoft Office, Office 365) for BMY and BCN sites.
First contact of IT related tasks for Plant and Administration.
Direct contact and counterpart to and for Global IT to implement, manage and adapt systems to comply with Baerlocher group standards.
Direct contact and counterpart to external IT service providers.
Administration and support of local infrastructure systems (AD, Azure AD, Server, Backup, Network) in cooperation with Global IT.
Create and maintain IT documentation.
Computer & Software inventory, license tracking, asset management and hardware maintenance renewals based on IT management system.
Software and systems installation based on Software Deployment system in cooperation with Global IT.
Analyzing the business requirements of departments, determining their technology needs and finding solutions in alignment with Global IT to accomplish the requirement.
Ensuring that IT systems, applications and communication equipment within the organization are managed and maintained in accordance with documented processes, procedures, guidelines and instructions.
Requirements:1 – 5 years in Technical or IT support experience.
Diploma/Degree in IT related field.
Good knowledge and experience in general IT infrastructure, Microsoft environment (Server and workstation), Microsoft Office (focus Office 365 products).
Experience in maintaining Microsoft installations, good working knowledge in Active Directory.
Working knowledge in LAN/WAN/WLAN operation, networking and routing concepts.
Willingness to travel abroad and provide IT operation setup (2-3 times annually).#J-18808-Ljbffr