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Job Responsibilities:Provide first level support for IT operations including IT system and equipment in the company.
Deliver quality response service on a daily basis.
Diagnose, identify and troubleshoot Hardware and Software Systems issues.
Follow up and keep all people concerned on the progress of incidents/cases.
IT Hardware and software support and troubleshooting based on user requests with ticketing system.
Assist Business requirements based on our IT standards and guidelines.
Network administration and maintenance.
To perform any other ad hoc duties as assigned.
Job Specification:Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum 2-3 years of experience in IT support or a similar role.
Proficiency in network management and administration.
Knowledge/experience on MS Visual Studio and MS SQL Server are an additional advantage.
Strong problem-solving and analytical abilities.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Summary of Role Requirements:Looking for candidates available to work:Monday: Morning, Afternoon
Tuesday: Morning, Afternoon
Wednesday: Morning, Afternoon
Thursday: Morning, Afternoon
Friday: Morning, Afternoon2-3 years of relevant work experience required for this role.
Working rights required for this role.
Expected start date for role: 01 February 2025.
Expected salary: RM3,200 - RM4,500 per month.
Sunrich Integrated Sdn.
Bhd., a subsidiary of ecoWise Holdings Limited Singapore, is an established company that engages in the production of rubber compounds for use in tire retreading; utilized in industrial applications, such as coal mining operation and logistics.
It also manufactures specialty compounds for the automobile industry and other industries.#J-18808-Ljbffr