Provide support and resolve application functionality related issues and troubleshooting on internal application and back-office system.
Communicate with business users to facilitate application improvement processes, such as requirement gathering, design, develop, SIT and UAT.
Facilitates the planning, conduct training and system testing process with business users.
Produce and maintain documentation related to internal applications, such as User Requirement Document, Test Plan and User Manuals.
Troubleshoot IT related issues when required.
What you need to have:
Must possess at least a Diploma, Degree in Engineering, Computer Science or related Information Technology field.
Knowledge of analysis, design, implementation of system applications and its related infrastructure.
Experience in integration with 3rd party services is a definite advantage.
At least 1 year experience and knowledge of Microsoft Power Platform, Robotic Process Automation (RPA) is an added advantage.
Strong comprehensive, analytical with initiative and innovative qualities.
Independent and work as a team player.
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Information Technology Executive?
How many years' experience do you have as an Application Support Role?
Are you willing to undergo a pre-employment background check?
How many years' experience do you have as a Robotic Process Automation Analyst?
About Ricoh:
Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe.
Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom.
Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks.
With a turnover exceeding US$22 billion, we are a leading Global 500 company.
Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products.
In line with our expansion, we seek dynamic individuals to join our growing team.
Perks and Benefits:Additional 3% voluntary EPF contribution, Dental, Medical, Miscellaneous allowance.#J-18808-Ljbffr