**Responsibilities**:- Manage and execute day-to-day IT administration & operational support- Perform troubleshooting of hardware, software, servers, and network of the organization.- Handle overall project management and project schedule.- Plans organizes and controls the activities of team members. Provides guidance and training to staff providing a fully cross-trained team. Researches and evaluates alternative approaches and recommend efficient and cost-effective solutions.- Responds to and resolves incidents and requests for assistance with end-user systems while providing a superior customer support experience- Determine and analyze various processes and implement changes for improvement.- Manage all aspects of Business Application security and governance.- Maintenance of comprehensive and accurate documentation and services that accords fully with established policies, standards, procedures and guidelines.- Maintain current and accurate inventory of technology hardware, software and resources.- Manage all software licenses and ensure that the company is legally protected.- Understand users' requirements & workflows to implement new IT initiatives to meet growing business needs- Responsible for leading and strategizing digital transformation roadmap for the organisation together with the superior.- Follow up on key action items, progress & consolidation of reports for the superior to review.- Assist in churning service business data and process analysis.- Review existing internal business processes and identify areas of improvement.- Coordinate meeting and logistics arrangement, including invites to participants.- Handle on system enhancements, defect fixing and other projects.- To assist in UAT, any project and other tasks as and when required.- Provide afterhours and weekend support as part of the on-call rotation- Contributes to team effort by accomplishing related results as needed.- Prepare monthly, yearly and ad-hoc report when required.- Keeps the Management informed by preparing reports; making presentations; interpreting information; making recommendations.- Contributes to team effort by accomplishing related results as needed.- To perform and assist in other ad hoc task, duties, projects and activities as assigned by the Management.- Ability to work successfully under limited supervision in a diverse environment and function effectively, working both independently and as a team player**Job Requirement**:- Minimum Diploma/Degree qualification in Computer Science, IT, or related field.- Minimum of 3 years of experience in Project Management and implementation etc.- Minimum of 1 year of experience in ERP- Strong User engagement and communication skills- Able to execute tasks based on the Company's Leadership Principles.- Can be contactable after work hours and on weekends.- Excellent time management and organizational ability to ensure that KPI and all tasks assigned, and deliverables are completed as per the timeline; or earlier.- Protect the company's information and interest at all times.- Collaboration work with teams of all levels- Willing to travel outstation and overseas as and when required**Salary**: RM2,800.00 - RM3,500.00 per month**Benefits**:- Dental insurance- Health insurance- Opportunities for promotion- Parental leave- Professional development- Vision insuranceSchedule:- Monday to Friday- Weekend jobsApplication Question(s):- How much is your current salary?- How much is your expected salary?- How long is your notice period?**Experience**:- IT: 2 years (required)
