IT Executive/Officer (Technical/Software Support)Accelerate Your Success as an IT Executive/Officer: Join Us and Drive Transformational Change!
Job Opening for IT Technical Support & IT Software Support
Company Description
Ritma Prestasi is amultinational animal healthcare solutions providerbased in Puchong, Selangor. With more than 20 years of service, we are committed to being the trusted and innovative leader in our industry. Our core values include consistent innovation and sustainability, and we prioritize these in all aspects of our business.
Job Description
We have job openings forTechnical SupportandSoftware Supportfunctions. Both are full-time on-site roles for Ritma Prestasi. The candidates will have the opportunity to provide technical support and assistance related to software applications and systems within the organization.
Job Responsibilities:
1. IT Technical Support
To implement, administer and executeall IT activities and functionsfor Ritma and its subsidiaries
Develop and enforceIT policies, procedures, and guidelines
Manage system security, user permissions, andSQL database
Diagnose and resolvetechnical issues or devices . Perform regular maintenance and repairs
Evaluate and implementefficient IT solutions, including system enhancements
Negotiate contractswith manufacturers or suppliers for hardware, and ensure timely support
Monitoring and maintainingserver, computer system and network system regarding the performance and security measures
Assistin software installation, configuration and troubleshooting.
2. IT Software Support
To implement, administer and executeall IT activities and functionsfor Ritma and its subsidiaries
Develop and enforceIT policies, procedures, and guidelines
Install, configure and upgradesoftware applications on user devices and servers
Diagnose and resolveissues related to software applications.
Manage software licenses,ensuring compliance with licensing agreements
Participate in software-related projects, evaluate and implementefficient IT solutions, including system enhancements
Work closely with software vendorsto implement software solutions
Monitoring and maintainingsoftware applications regarding software enhancement, updates, patch management and security measures
Requirements:
Candidate must possess at least aDiploma/Bachelor Degreein Information Technology (IT), Computer Science, Computer Engineering or any related field
Minimum 1-3 years of working experience in IT field.Fresh graduates are encouraged to apply
Competent in Windows OS & Microsoft Office 365
Experience in SQL databases
Have knowledge in maintaining server or system, diagnosing hardware/software faults and solving technical problems
Hands-on experience in web hosting - Technical
Understanding of software licensing models and compliance - Software
Have a strong analytical thinking, problem-solving skill, good communication and pleasant personality
Able to work independently and be adaptable to change
Willing to travel as and when required
Join Ritma Prestasi Sdn Bhd – Your Home in Animal Healthcare!
For over two decades, we've been at the forefront of providing top-tier animal healthcare solutions in Malaysia, expanding to Singapore and Brunei. As the trusted distributor for leading brands like Elanco, Himalaya, Innovad, and more, we offer a vast range of products to meet every pet owner's needs.
At Ritma, inclusivity, mentorship, and growth are at our core. We celebrate diversity, nurture talent, and provide endless opportunities for success. Guided by values of integrity, positivity, teamwork, accountability, and innovation, we prioritize people and create change.
Join to impact lives, care for animals, and grow with us!#J-18808-Ljbffr