Job Title: IT Intern
Years of working experience: 0 to 1 year
Job Type: Internship
Work-Mode: On-Site
Location:5-4-6 Hunza Complex, Jalan Gangsa, Greenlane Heights 11600 Penang
Salary: RM 350.00
Qualification: Diploma
Period of internship: Minimum 3 months
Diploma in Administration/Business Management or any related field
Minimum 3 months
Need to be Punctual to work
Basic understanding of hardware components, operating systems (Windows, Linux), and networking fundamentals.
Familiarity with Microsoft Office Suite, database management tools, and any relevant IT software.
Good verbal and written communication skills to effectively assist users and collaborate with the IT team.
Assist in troubleshooting hardware and software issues for end-users.
Provide support for setting up new devices, including computers, printers, and mobile devices.
Respond to help desk tickets and assist in resolving technical problems promptly.
Assist in the installation and configuration of software and updates across the network.
Monitor system performance, assist with backups, and ensure the functionality of critical applications.
Support network monitoring to ensure optimal connectivity and security.
Assist with data entry and management of company databases.
Help ensure data integrity, perform data backups , and assist in database optimization tasks.
Maintain records of IT issues, resolutions, and system configurations.
Assist in creating and updating internal documentation for technical processes and procedures.
Enthusiastic about technology and willing to learn new skills.
Ability to work well in a collaborative environment.
Focused on accuracy and thoroughness in technical tasks.
Ability to handle changing priorities and new challenges in a fast-paced environment.
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