It Intern

Responsibilities:



-Provide technical support and assistance to end-users on workstations, laptops, and mobile devices.


-Troubleshoot issues related to printers, servers, NAS, routers, and switches


-Manage and administer the Office 365 company account, including support, installation, and managing the Outlook account for users, and performing monthly housekeeping to ensure the account is fully utilized.


-Plan, configure, and maintain networking equipment, including experience with configuring switches and AP.


-Manage and configure Spiceworks Helpdesk and Inventory Monitoring system, including automation of ticketing and user portal, monitoring tickets and inventory, generating reports, troubleshooting, and providing user support.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-wipro-unza-malaysia-job-it-intern-3)
; Requirements:- Requirements:



-Diploma / Degree in Computer Science / IT / other relevance principle


-Good written and verbal for Malay and English language


Experience:



-Experience in managing Windows 10


-Experience in network switching


-Experience in Microsoft Office.