It Intern

Responsibilities:


-Provide technical support and assistance to end-users on workstations, laptops, and mobile devices.


-Troubleshoot issues related to printers, servers, NAS, routers, and switches


-Manage and administer the Office 365 company account, including support, installation, and managing the Outlook account for users, and performing monthly housekeeping to ensure the account is fully utilized.


-Plan, configure, and maintain networking equipment, including experience with configuring switches and AP.


-Manage and configure Spiceworks Helpdesk and Inventory Monitoring system, including automation of ticketing and user portal, monitoring tickets and inventory, generating reports, troubleshooting, and providing user support.

(Apply now at
; Requirements:- Requirements:


-Diploma / Degree in Computer Science / IT / other relevance principle


-Good written and verbal for Malay and English language

Experience:


-Experience in managing Windows 10


-Experience in network switching


-Experience in Microsoft Office.