-Install and Monitor microsoft Applications , office 365 team
-Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity
-Maintains system functionality by testing computer components
-Helps design and implement networks
-Consults with users to determine appropriate hardware and software needs and assists in placing orders
-Maximizes computer systems capabilities by studying technical applications and making recommendations
-Tests compatibility of new programs with existing ones
-Gathers data to identify and evaluate technical purchasing options
-Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications
-Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs
-Installs software and necessary applications for workflow
-Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers
-Maintains system capability by testing computer components
-Carries out software, network, and database performance tuning
-Documents hardware and software updates
-Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies
-Prepares reference material for users by drafting operation instructions
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-nl-it-services-sdn-bhd-job-it-support-engineer)
; Requirements:-
-Degree in related courses or equivalents from reputable universities
-Good command of English and Malay (spoken and written)
-Results oriented, strong follow up and good negotiation skills
-Pleasant personality and able to interact all level of people
-Relevant working experience in this field is required