It Support Executive

Help Desk & IT Support (Information & Communication Technology)
High-level knowledge of commonly used software, hardware and applications
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
Demonstrated written communication skills to create useful support logs
Analytical and problem-solving skills to troubleshoot and diagnose issues
Time management skills to provide updates and fixes within a promised time frame
Multitasking skills to assist multiple employees at once
Observational skills to recognize warning signs that indicate potential problems
Customer service skills to interact professionally and positively with employees and coworkers.
Able to work, collaborate and liaise with company's appointed IT software provider to fix and improve company's tailor-made software as and when required.
Job Requirements:
Candidate must possess at least a Diploma/Bachelor Degree in Information Technology (IT), Computer Science, Computer Engineering or any related field.
Knowledgeable in maintaining server or system, diagnosing hardware/software faults and solving technical problems.
Good problem-solving and troubleshooting skills.
Able to work in Subang Jaya, Selangor.
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