This job is overseeing tech projects, resolving issues, managing budgets, and staying updated on tech trends. You might like this job because it involves collaborating with teams and implementing solutions to enhance efficiency.
RM 5000 - RM 7000
Full-Time
few hours ago
Job DescriptionOversee the company's technical team and spearhead Digital Signage, AV System and LED projects.
Ensure timely resolution of technical issues within agreed service level agreements (SLAs).
Implement and administer server hardware and software.
Conduct performance evaluations and identify root cause to present optimized solution and implement preventive measures.
Provide regular updates and reports on IT department activities and project status.
Efficiently manage workflow and schedule of IT support team.
Provide training and support to IT staff and end-users.
Engage with clients to cater to system needs and implement technical solutions.
Ensure compliance with relevant laws, regulations and best practices in IT support and cybersecurity.
Prepare and manage the budget for IT support department, including forecasting and cost control.
Work alongside cross-functional teams to deliver projects.
Stay current with technology trends and advancements to recommend upgrades and new systems to improve organizational efficiency.
Job RequirementsIn-depth understanding of programming, computer science and digital security.
Candidate must possess at least a Bachelor's Degree in Computer Science, Information Technology, or Engineering.
Good command of language (written & spoken) in English and BM. Mandarin &/or Cantonese would be an added advantage.
Preferably with 2-3 years of working experience in related field, however fresh grads are welcome to apply.
Proficient in MS Office, computer hardware & software systems.
Must be willing to travel outstation.
Possess strong problem solving, critical thinking and decision-making skills with good customer service and interpersonal qualities.
Equipped with analytical, communication and conflict resolution skills with proactive engagement and situational awareness.
SkillsIT Service Management
IT Infrastructure
IT Capacity Management
Technical Support
Help Desk Support
Product Support
Customer Relationship Management
Project Management
Information Technology
Technology Solutions
Company BenefitsOutstation road trips!
Nationwide installation and maintenance jobs.
We believe that happy tummies lead to higher productivity.
We've got you covered for days when you missed your one-a-day apple intake.
Achievement AwardAchieved your KPI target? We value contributions and reward those who go the extra mile to accomplish above and beyond.
Additional InfoCompany ActivityLast active - few hours ago
Experience Level1 - 3 Years of Experience
Job SpecialisationGeneral IT, Pre-Sales / IT Business Analyst / Business Intelligence, System & IT Helpdesk / Database Administrator#J-18808-Ljbffr