It Support Officer - It Operations & Support (It Operation Support)

IT Support Officer - IT Operations & Support (IT Operation Support)
Kuala Lumpur International Airport, SelangorNetworks & Systems Administration (Information & Communication Technology)Full timeTo ensure IT operation at the airport runs smoothly & efficiently and to work closely with other IT Division units during daily operation and maintenance.ESSENTIAL POSITION FUNCTIONSResponsible for all airport systems' software and hardware performance during his/her shift working period.Involve in corrective and preventive maintenance for all airport systems and IT equipment in Airport terminal, including BHS, FIDS, AGL, CCTV, ACAM, SCADA, Network Infra & etc.To ensure all IT related incidents recover within Service Level Agreement (SLA).Perform 1st level troubleshooting at site and deal with IT System Administrator & Operation team for any major problem occurred.Participate in IT problem solving and provide an initial report to team leader.To guide and assist users regarding any IT problems.How do your skills match this job?Sign in and update your profile to get insights.#J-18808-Ljbffr