It Technical Support (On Site)

Job Responsibilities:- Manage and complete fiber installation with comply to SOP.- Troubleshoot and perform service restoration for internet service and devices with stipulated SLA.- Solving customer problems and complaints.- Identify sales opportunities and upsell products.- Meet performance target for NPS and sales value.- Coordinating complex and multi-parties service delivery beyond fiber (WiFi solutioning, Smart Home)- Attend periodic training to sharpen skills and knowledge related to fiber, smart devices and computing.Job Requirements:- Preferably at least 2 years of related working experience in fiber and computing & networking.- Good communication skills in English, Malay, Chinese language.**Job Type**: ContractContract length: 6 months**Salary**: RM2,800.00 - RM3,500.00 per month**Benefits**:- Opportunities for promotionSchedule:- Monday to FridaySupplemental pay types:- Performance bonusApplication Question(s):- Do you have your own car? YES or NO**Education**:- Diploma/Advanced Diploma (preferred)**Language**:- Mandarin (preferred)- English (preferred)Willingness to travel:- 100% (preferred)