Help Desk & IT Support (Information & Communication Technology)
About the roleAs an IT Technician at our organization, you will play a crucial role in providing technical support and maintenance to ensure the smooth operation of our customer's IT systems and infrastructure. This full-time position is based in Pusat Bandar Puchong, Selangor.
What you'll be doing
Infrastructure, Network design and installation : Design, install, and connect IT systems and network infrastructure.
Network maintenance : Maintain and support IT hardware, software, and communication techniques.
IT solutions monitoring : Monitor IT hardware/software performance and troubleshoot problem areas.
Technical documentation : Maintain and update technical documentation regularly.
Hardware and software testing : Test new hardware and software before full-scale installation.
User support : Offer information and support to users.
Relationship building : Maintain relationships with different customers.
Stay up-to-date : Stay informed with the latest IT trends and technologies to suggest improvements and enhancements.
What we're looking for
Diploma or Degree in Information Technology, Computer Science, or a related field is an added advantage.
Fresh grads or candidates with experience are encouraged to apply.
Strong troubleshooting and problem-solving skills.
Proficient in hardware and software maintenance, installation, and configuration.
Good communication and customer service skills to effectively assist end-users.
Willingness to learn and stay up-to-date with new technologies.
Ability to work independently and as part of a team.
What we offerWe are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. We offer competitive salaries, a comprehensive benefits package, and opportunities for career advancement. Our team-oriented culture and focus on work-life balance make us an excellent place to build your career in the IT industry.
About usWe are a leading IT solutions provider of Information and Communication Technology (ICT) solutions in Malaysia, specifically focusing on Data center solutions. With over a decade of experience, we have a proven track record of delivering innovative and reliable services to a diverse range of clients. Our mission is to empower businesses with cutting-edge technology and exceptional support, helping them achieve their goals and stay ahead of the competition.
Apply now to join our dynamic team and be a part of the growth and success with us.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have as an Information Technology Technician?
Have you worked in a role where you were responsible for authoring and reviewing technical documentation?#J-18808-Ljbffr